Warning: Sillyness ensues...

The Cottage was great. That is all.

Mon, 16 Nov 2009 15:20:15 GMT

The Cottage was great. That is all.

Blocking of the Facebook at work...

Tue, 03 Nov 2009 15:50:29 GMT

I am getting blocked at work when it comes to Facebook, so its hard to reply to people. Doh.

Helpless desks.

Thu, 29 Oct 2009 15:00:40 GMT

I am surprised at the constant ineptitude of various help desks.

There seems to be two types of help desk people.

1) The help desk people who are using helpdesk as a stepping stone to greater heights in the IT world, and are generally helpful, competent, and well versed in their job. Unfortunately, these guys quickly rise out of the position and are replaced, with varying results.

2) The help desk lifers. Who only exist to shuttle tickets to other groups and try to make their metrics looks good. They offer little help, have little problem solving skills could care less about their customers, and only goal is to do as little as possible. These guys will be there forever because they are not good enough to ever move on to anything else.

The real problem is that most established help desks slowly get weighted down by the second type up help desk people - the lifers - due to the relatively high turn over in these positions. The good guys move on the greater things, leaving the dead wood.

A lot of companies realize this and are integrating customer satisfaction as one of the metrics used to measure help desk staff performance. Its easy to see the dead wood - high ticket turnover with little resolution, but they will have decent customer satisfaction. They have good customer satisfaction because they rarely resolve a ticket, instead always sending the ticket to someone to solve, and get rated on customer satisfaction. The dead wood just cherry picks the easy tickets to solve and get their customer satisfaction results that way.

What is needed is responsibility for the tickets. If you touch a ticket, it is yours until it is accepted by someone else. If nobody else accepts the ticket because its YOUR JOB to do resolve it, then you will get much truer metrics on help desk performance.

What tha' fuck?

Tue, 13 Oct 2009 17:51:21 GMT

Obama is getting the Nobel Peace Prize? WTF?

NONE of his election promises have come to fruition! He has done DONE nothing! There is still wars going on in Iraq and Afganistan, the US economy is still in the toilet, his legal legitimacy as the president is under question, there are still lingering questions about the funding for his election campaigne, his universal health care reform hasn't materialized, and the US deficit is larger than its ever been.

Its nice to see that perception is more important than performance. If he had an ounce of class he would refuse it until he has at least accomplished SOMETHING other than making promises of change.

I have no problem with someone getting this honor for what they have done, but come on! He's getting it for his promises of what he is going to do!

Wed, 07 Oct 2009 15:27:57 GMT

Why do something nice for people? All I ever end up with is a kick in the teeth as thanks.

Turtle! Turtle!

Tue, 06 Oct 2009 16:07:17 GMT

Wow....

...and you will know us by the trail of dead

Wed, 23 Sep 2009 14:55:38 GMT

Saw trail of dead last night...THEY ROCKED! That is all.

Kitttty!

Mon, 13 Jul 2009 20:02:06 GMT

http://news.bbc.co.uk/2/hi/7919495.stm

Those crazy japanease condom manufacturers!

Mon, 13 Jul 2009 19:51:33 GMT

Wow....just. Wow.

http://believe-or-not.blogspot.com/2007/07/top-10-weirdest-and-funniest-japanese.html

The longest line...Blink 182

Tue, 16 Jun 2009 20:18:51 GMT

In the darkest tunnel its nice to see a light

Not just a headlight

Like the one thats heading right for me

It would be nice if things could turn out right

Turn out right yeah

Dont think Ill ever see the day

I must have done something wrong

Or maybe pissed off god

I think of chinese food when I think of life

Thats sweet and sour

My life is sweet as saccharine

You know 3 week old milk and grapes are not

Not the same, no

I am the one johnny carcinogen

I must have fucked with some witch

In turn she cursed me, cursed my life

At the end of the longest line

Thats where I will always be

If you need to find me, just go to

The end of the longest line

But officer that was a yellow light

The light was red, son

Insubordination, reckless driving

I must be wrong, this cant be right

I dont belong, this world is much to dangerous

For someone lacking luck, like me

At the end of the longest line

Thats where I will always be

If you need to find me, just go to

The end of the longest line

At the end of the longest line

Thats where I will always be

At the end of the longest line

Bouncing Souls - Night on Earth

Thu, 04 Jun 2009 20:30:45 GMT

Passed some time on the stoop
On the block where we used to sit
I thought about it all to much
I thought so hard I couldn't see
Pete rode by on his Hutch

Passed some time on the stoop
On the block where we used to sit
I looked down and tied my shoes
I thought about it all too much
I looked up and then I knew

I guess these things
Were meant to be
And there's no use fighting
what's in me

Night on Earth
Night on Earth

Passed some time walking aroun
Looking for something to be
When I stoped to look around
All the music was different to me

All these places we used to go
When I loved you I didn't see
I miss you but now I know
Better next time because I found me

I guess these things
Were meant to be
And there's no use fighting
what's in me

Luck...or lack thereof

Tue, 19 May 2009 18:47:47 GMT

Ever have a run of bad luck? No matter what you do, nothing just seems to go your way?

I have. Its been four years now, and if I didn't have bad luck, I would have no luck at all...

Stupid weather..

Thu, 12 Mar 2009 13:53:04 GMT

Stupid weather. Stupid Sinuses. I have a head cold and there is so much pressure my teeth hurt.

Yes - my teeth.

Fri, 30 Jan 2009 20:21:25 GMT

Rough day at work today. I am pooped

I say it every year...

Mon, 17 Nov 2008 15:47:43 GMT

I do say it every year...I won't work the Santa Claus Parade again. Then I get the call about 11 and a half monthes later with the promise of a fat paycheck and I cave. Darren even fell for the lure of $25/hour.

This year sucked. It rained all day saturday and we got completely soaked since we were working outside. Lift that boom. Tote that bale. The cold just layed a hurtin' on me.

Sunday was better. No rain until later in the day, when it fell in stinging drops of semi fozen slush. But luckily it wasn't for long.

So now I wait for the paycheck to be cut and sent to me. And I say I will not work the Santa Claus parade ever again...

Thu, 30 Oct 2008 17:37:14 GMT

Halloween, one of my favourite holidays. Never seems to go well however.

But at least this year I had backup plans. Rue Morgue show for halloween, and maybe NerdPinupGirls for the day after. Gotta confirm that one with someone.

Woot. Might not be watching the Misfits play in NYC for all hallows eve, but not to shabby.

Thu, 23 Oct 2008 15:08:12 GMT

Had a drink with a few friends last night. Got to tell one of them that I think a surf band in Illinois covered one of her bands songs. She was very happy.

I didn't have the heart to tell her it was an instrumental surf band. But it certainly sounded like one of her bands songs - sped up a bit. They did other more obvious covers and they were also sped up.

Rock me Amadeus

Mon, 20 Oct 2008 14:32:42 GMT

Break through the undertow, your hands I cant seem to find.
Pollution burns my tongue, cough words I can't speak so I
stop my struggling, then I float to the surface,
fill my lungs with air, then let it out.

I give it all, this is the reason why I sing.
So give it all, cause it's these reasons that belong to me.

Rock bottoms where we live, and still we dig these trenches,
to bury ourselves in them, backs breaking under tension.

For far too long these voices, muffled by distances,
it's time to come to our senses, up from the dirt.

We give it all, this is the reason why I sing.
So give it all, and it's these reasons that belong to me.

Breathe, the air we give, the life we live, our pulses racing distances.
So wet my tongue, break into song, through seas of competition.

So please believe your eyes, a sacrifice,
is not what we had in our minds.
I'm coming home tonight, home tonight...

We give it all, this is the reason why I sing.
So give it all, and it's these reasons that belong to me.

Today I offer up myself to this. I'm living for my dying wish.
I give it all, now there's a reason, there's a reason, to give it all.

Give it all - Rise Against

Me, myself, and who?

Wed, 15 Oct 2008 15:47:37 GMT

Ever get the feeling that circumstances are forcing you to become farther and farther detached from yourself? Becoming someone else.

Yeah...me too.

Batman used to be soooooooo gay...

Wed, 24 Sep 2008 16:56:01 GMT

Batman used to be soooooooo gay...Robin is a perv, Superman was a super dick, Joker has a boner infatuation, Tigra lets her cat side out a little too much, Cage keeps his pimp hand strong, and Spiderman gets anally fisted...

Silver age comic books are a lot more risque than I remember.

Wed, 24 Sep 2008 13:49:48 GMT

I had a good weekend. Was supposed to go to montreal, but boarder crossing issues made us reconsider and try Montreal. It was pretty fun.

Saw a couple of bands - they were all good, but Amos the Transparent and John Katz and the Curious definately stole the show.

Was supposed to hook up with not 1 but two toronto friends that just happened to be in Montreal that weekend - one went to the shop (and actually turned us onto the show) and the other ended up spending some quality time with her brother, and very good whisky.

I also got to torture Darren quite a bit with regular text updates to his phone - which apparently had him screaming "Fuck YOOOOOUUUU!" at it multiple times while at work.

That amused me greatly.

Water melon good...

Wed, 17 Sep 2008 15:23:28 GMT

Water Melon good.

Fri, 29 Aug 2008 15:25:16 GMT

Break through the undertow, your hands I cant seem to find.
Pollution burns my tongue, cough words I can't speak so I
stop my struggling, then I float to the surface,
fill my lungs with air, then let it out.

I give it all, this is the the reason why I sing.
So give it all, and it's these reasons that belong to me.

Rock bottoms where we live, and still we dig these trenches,
to bury ourselves in them, backs breaking under tension.

For far too long these voices, muffled by distances,
it's time to come to our senses, up from the dirt.

We give it all, this is the the reason why I sing.
So give it all, and it's these reasons that belong to me.

Breathe, the air we give, the life we live, our pulses racing distances.
So wet my tongue, break into song, through seas of competition.

So please believe your eyes, a sacrifice,
is not what we had in our minds.
I'm coming home tonight, home tonight...

We give it all, this is the the reason why I sing.
So give it all, and it's these reasons that belong to me.

Today I offer all myself to this. I'm living for my dying wish.
I give it all, now there's a reason, there's a reason, to give it all.

'Give it all' by Rise Against

Wed, 27 Aug 2008 18:28:29 GMT

Vacation good.

Yay!

Whatever...

Mon, 25 Aug 2008 14:22:15 GMT

I tried to send condolences to a friend who I have been too busy to have contact with, and he has removed me from his friends list.

Whatever. Delete.